The FTC has also already pursued enforcement actions against certain perpetuators of fake reviews. For example, just a few months after seeking comment on the proposed rulemaking, the FTC ordered Fashion Nova, a digital fashion retailer, to pay $4.2 million for suppressing negative reviews of its products. The FTC also sued Roomster, a digital apartment and roommate platform, for purchasing reviews and charging consumers for fraudulent apartment listings. An assortment of individual states, including California and New York, have also filed lawsuits. Increasing e-commerce usage in Indonesia has revealed significant power imbalances between consumers and businesses, argue Hardiana Clarisa and Hany Areta Athayalia of the University of Indonesia in a recent article for The Lawpreneurship Journal. According to Clarisa and Athayalia, consumers lack awareness of their rights and obligations, leaving them vulnerable to fake reviews and exploitation. They contend that Indonesia would do well to emulateS. provisions on regulating fake reviews. Specifically, they point to the Consumer Fairness Review Act (CFRA), which outlines the illegality of reviews that are fake or paid for by business actors. In addition, they recommend Indonesia adopt the CRFA's compliance education provision, which would require the government to instruct all businesses on the law's prohibitions on reviews.
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